Shipping Policy
At Dealerclockstore, we are committed to delivering our premium wall clocks to our customers across the United States. While our brand is registered in the USA, our primary operations and fulfillment center is located in Dubai, UAE, allowing us to manage quality control directly before shipping internationally to your door.
1. Shipping Area
We currently offer shipping services exclusively to the United States (all 50 states).
2. Shipping Costs
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Standard International Shipping: We offer Free Shipping on all orders delivered to the USA.
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Taxes & Duties: As an international shipment, please note that while we provide free shipping, the customer is responsible for any local US customs duties or import taxes if applicable.
3. Order Processing & Transit Times
Since your order is being shipped from our UAE operations center to the USA, please refer to the following timeline:
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Order Cut-off Time: 5:00 PM (GST - Gulf Standard Time), Monday – Friday.
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Handling Time: 1–3 Business Days (Monday – Friday).
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Transit Time (International): 7–12 Business Days (Monday – Friday).
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Total Estimated Delivery Time: 8–15 Business Days.
4. Order Tracking
Once your order is dispatched from Dubai, you will receive a tracking number via email. You can track your package from our UAE facility all the way to your US address.
5. Contact & Business Information
We provide support for our US customers through our dedicated team:
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Support Email: support@Dealerclockstore.com
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Customer Support Phone: +971 55 879 2278
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UAE Operations & Dispatch Center: Botanica Tower D94, Marsa Dubai, Dubai Marina, Dubai, UAE
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US Registered Office: 412 W 7th St, Clovis, NM 88101, United States
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Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (GST)